You and our support team are the only ones with access to your account information.
The system is password protected, this authenticates the player's identity before any account information or transactions can be accessed. You can rest assured that no one will annoy you with any form of solicitation. Our Customer Information Policy pledges that any details disclosed by the player will not be sold or distributed to a third party. Do you sell lists of players to third parties for promotional or other purposes? We will never expose any of your personal information to other players - your privacy is guaranteed. Is my real name available for other players to see? The online security methods we employ are similar to that used by banks for all their transactions over the Internet. Our casino uses state-of-the-art encryption in our software, which is virtually impossible to crack. Our security team has ensured that our software offers complete protection for your Credit Card information. Japan: 531160564 (between 22:00 to 06:00)įREQUENTLY ASKED QUESTIONS SAFETY CONCERNS AND PRIVACY POLICY How secure is it to give my credit card over the Internet?.
You can reach us on the phone using following numbers: You can reach us by e-mail at: PHONE SUPPORT Note: live chat is only available in "Real Money Play." E-MAIL SUPPORT To chat with us, log into your Casino Account and select "Help" from the top menu, then select "Customer Support" and "Live Chat." All requests will be answered immediately. We are committed to exceeding all customer expectations and ensuring we provide the best support possible and help you immediately. Please use one of the options below to get in touch with us. Our Player Support Team is available via e-mail, phone and chat 24/7/365. All of our Player Support Team has been highly trained to provide the personalized, professional service you expect from leading casinos worldwide. If you require any information regarding your Casino Account, or you encounter any problems, we will be pleased to assist you.
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